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How to Use 911


For Emergencies Dial 911

For non-emergency calls, dial (712)749-2525

What is 9-1-1?
9-1-1 is the telephone number that provides direct access to police, fire and medical assistance and initiates a coordinated response.

When to use 9-1-1:
In an emergency--
call 9-1-1 to report a crime in progress, a fire, a serious illness or injury or any situation requiring immediate response of the police, fire or ambulance services.
In a non-emergency--call 9-1-1 when you have a less threatening situation which requires a non-immediate response from police, fire or ambulance such as noise/parking/traffic complaints.

What the 9-1-1 Dispatcher needs to know:
Speak slowly and clearly
Let the dispatcher ask ALL of the questions the responders MUST know--
they include:
  *The
address where help is needed
  *The nature of the
problem
 
*Your name
 
*Your phone number

Important: call 9-1-1 first in all emergency situations!!! Do not call family members or friends. Do not attempt to transport a seriously ill or injured person!!! We can get qualified help to the victim much faster and safer than you can get the victim to help!!!
Stay on the phone and answer all of  the questions. Do not hang up until told to do so. Help is on the way as you are speaking.


Do NOT call 9-1-1 for:
Road/travel information, legal advice, civil matters, telephone directory assistance, requesting rides. Your telephone directory has these numbers.